Halo Safaris Tours & DMC is dedicated to upholding the strictest confidentiality, data protection, and operational security standards for our international guests.
Effective: 2026
Halo Safaris Tours & DMC ("Halo Safaris", "we", "us", or "our") respects the privacy and confidentiality of every traveler entrusted to our care. This Privacy Policy details our operational protocols for collecting, safeguarding, and processing your personal information.
Our data governance adheres strictly to the Kenya Data Protection Act 2019, the European Union General Data Protection Regulation (GDPR), and international civil aviation security mandates.
To engineer bespoke itineraries and guarantee flawless logistics across remote East African ecosystems, we collect only essential traveler information upon booking and consultation:
• Identity & Travel Documents: Full legal names, passport numbers, citizenship, date of birth, and expiry dates as required by Kenya Civil Aviation Authority (KCAA), Tanzania Civil Aviation Authority (TCAA), and national park conservation services.
• Health & Wellbeing: Dietary requirements, mobility specifications, and critical medical considerations required for remote wilderness safety and high-altitude trekking preparation.
• Payment Logistics: Credit card or SWIFT banking references processed through PCI-DSS Level 1 compliant financial gateways. Halo Safaris does not store raw payment card data on local servers.
Bush flights operating into Masai Mara, Serengeti, and Volcanoes National Park airstrips require verified passenger passport manifests 72 hours prior to scheduled departure.
All client communications, passport archives, and travel documents are protected using enterprise-grade AES-256 encryption at rest and TLS 1.3 encryption during transmission.
Access to guest dossiers is restricted exclusively to authorized safari designers, certified lead guides, and aviation dispatch personnel assigned to your bespoke journey.
Halo Safaris enforces a strict policy: We never sell, monetize, broker, or rent private guest profiles to third-party advertising syndicates or marketing firms under any circumstances.
To fulfill your luxury itinerary, specific personal details are shared strictly on an operational need-to-know basis with vetted luxury suppliers:
• Conservation & Wildlife Authorities: Kenya Wildlife Service (KWS), Tanzania National Parks (TANAPA), Rwanda Development Board (RDB), and Uganda Wildlife Authority (UWA) for issued gorilla and chimpanzee tracking permits.
• Aviation & Bush Charters: Certified charter airlines and AMREF Flying Doctors for domestic flight bookings and aeromedical emergency clearance.
• Luxury Lodges & Camps: Wilderness properties and private concession managers to tailor culinary preferences and guest suites.
Our digital portal uses performance and functional cookies to remember your preferred language, currency, and curated itinerary selections. Analytics data is aggregated anonymously to optimize user experience.
You may control or decline non-essential cookies at any time via your browser settings or our consent controls.
Under applicable international data regulations, you hold the right to request access to your stored personal records, request corrections to erroneous information, or demand complete data erasure following the conclusion of your safari.
Certain records (such as fiscal transactions and aviation manifests) are preserved for statutory periods mandated by national revenue authorities and civil aviation law.
For all inquiries concerning data privacy, data erasure requests, or regulatory compliance, contact our dedicated legal desk:
Halo Safaris Tours & DMC Attention: Data Protection Officer The Mirage, Tower 2, Westlands, Nairobi, Kenya Direct Email: info@halosafaris.com
Halo Concierge Desk
For inquiries regarding bespoke safari itineraries, contractual terms, or guest confidentiality, our concierge team in Nairobi is at your service.
