Terms of Service & Booking Conditions
Transparent terms governing bespoke journeys, private conservancy reservations, and aviation charter logistics across East Africa.
1. Booking Confirmation & Deposits
To confirm a private bespoke itinerary, a deposit of 30% of the total journey cost is required upon reservation. Peak-season safari bookings and private bush camp buyouts may require a 50% deposit to secure exclusive conservancy blocks.
2. Balance Payments
The remaining balance is due sixty (60) days prior to your journey start date. For reservations placed within sixty days of travel, full payment is required upon confirmation.
3. Gorilla & Primate Tracking Permits
Park permits for mountain gorilla tracking in Volcanoes National Park (Rwanda) and Bwindi Impenetrable Forest (Uganda) are issued strictly by governmental conservation bodies and are 100% non-refundable once purchased.
4. Evacuation & Medical Insurance
All Halo Safaris expeditions include emergency medical air evacuation coverage (AMREF Flying Doctors) to a premier trauma facility in Nairobi or Kigali. Comprehensive international travel and cancellation insurance is mandatory for all guests.